Who we are;
Orion delivers game changing business transformation & digital product development with agility at scale. With a maturity and scale of 25+ years in the industry, Orion has 4000 associates working across 8 major delivery centers across the globe! Follow us on the link to know more! https://www.orioninc.com/
Overview :
The ideal candidate will have experience working with ServiceNow ITAM modules. They will also be an expert in Development, Integration, Migration of ITAM Modules. The candidate must have strong analytical skills and possess excellent communication skills, both oral and written.
Key Accountability;
- Lead the overall technical design and development activities related to ServiceNow using proven ITAM Methodologies.
- Perform application/process design, and implementation and configuration of various ServiceNow modules or custom application development. This includes, but not limited to: Client scripts, UI policies/actions, Business Rules, Workflow administration, database views, and data import transformations.
- Develop technical design specifications based on business and functional requirements
- Interface with other business units and stakeholders to gather and manage expectations.
- Transform technical specifications into ServiceNow workflow designs and customizations
- Lead and develop custom workflows to integrate ServiceNow with other external ITAM toolsets using standard protocols
- Design and develop custom dashboards and reports using out of the box capabilities in ServiceNow
- Participate and contribute to technical architecture design meetings and discussions on the strategy and product roadmap of the ServiceNow platform within ITS Global
- Design and develop custom Service Catalog forms and workflows for service request fulfilment requirements from various business organizations
- Designing and building of portals using ServiceNow Service portal application
- Provide best practice while designing solutions and developing at platform and code level
- Coach and assist end users with the operational use of the platform if required
Key Competencies;
- Minimum Eight years of implementation, administration, configuration and customization experience on ServiceNow tool in medium to large global organizations
- Experience with working or developing in any one of the following programming languages: JavaScript, PHP, C, Java, Perl, HTML or HTML 5
- ServiceNow Certified Implementation Specialist or Application Developer is preferred
- Must be able to work autonomously and independently with minimal guidance
- Strong verbal and written communication skills, as well as strong customer service skills is a must
- Experience working in virtual teams
- Able to convey technical issues and material to non-technical individuals
Saturday, July 18, 2020
Orion India Systems - ServiceNow Consultant - ITAM Methodologies (8-15 yrs) (Orion India Systems Pvt Ltd)
