Essential Responsibilities :
- Monitor, maintain, and support Microsoft Identity Manager (MIM) infrastructure and processes including synchronization service, portal service, managed identities, and troubleshooting workflows.
- Oversee the creation, change, and deletion of user accounts, groups, privileges, and roles within MIM and when applicable, within AD and Azure AD.
- Continually focus on identity and access continuity in relation to naming conventions, access criteria, and access integrations.
- Oversee the analysis of MIM workflows and integrations. Drive continual process improvements to ensure that our identity solutions are streamlined.
- Serve as the Microsoft Identity Management subject matter expert.
- Troubleshoot reported support issues. Conduct analysis and then determine & implement resolutions to correct MIM workflow & integration issues.
- Document standard operating procedures / user instruction / and workflows to ensure knowledge sharing.
- Create and lead training classes for identity management team.
- Write and deploy powershellscripts to make batch changes to access criteria within MIM, Azure, O365, and to improve routine support & maintenance processes
- Document requirements, design, and implement minor identity management enhancements not to exceed 8-10 hours
- Serve as a team member on internal access & identity projects.
- Assist with identity management access controls audit remediation tasks.
Essential / Technologies :
- Experience with Microsoft Identity Management, Power Shell, Azure AD, ServiceNow, Active Directory, Office 365
- Experience with Workday, Multi-Factor Authentication, LDAP, Microsoft Intune Company Portal
- Experience with ADFS and other Federation technologies.
Good to Have Skills / Technologies :
- Technical familiarity with implementing and supporting Cloud Technologies
- Effective written and verbal communication skills, with both technical and non-technical audiences
- Ability to evaluate end-user business requirements, translate them into technical specifications, and then develop and implement the appropriate technical solutions
Primary Skills :
- Microsoft Identity Management
- Powershell
- SQL Azure Administration
-MS Office 365
- PHP LDAP Administration/Directory Service
- ADFS
- Active Directory
Sunday, December 06, 2020
Analyst - Technology Support (5-7 yrs) (Talent500)
