Job Requirements :
- The role requires substantial software diagnostic skills as well as strong customer relationship/communication skills.
- Support Engineers work closely with their designated customers to maintain fully functional, high-performing production environments.
- This includes leading scheduled calls with customers (on a weekly or monthly basis) as well as responding to production issues as they arise.
- Minimum 2yr experience in My SQL DB based application support is preferred
- Knowledge of aws Cloud, application servers such as Tomcat, Jboss, and Websphere
- Should have worked on project in agile development environment
- Knowledge of PHP and Java
- Strong debugging skills.
