Sunday, January 10, 2021

Urban Ladder - L1 Support Engineer - Node.js/Golang (1-6 yrs) (Urban Ladder Home Decor Solutions Pvt Ltd)

Company Information :

- We are a leading omnichannel Furniture & Home Decor company that aims to provide a curated destination for home solutions to help urban Indians create beautifully designed homes.

- With over 10,000 + products, 12 categories and 90+Sub Category (sofas, beds, dining tables, storage shelves, etc.) and 13 stores in 5 cities, we are constantly growing in every way.

- We were awarded the Best Digital Startup in 2012. Our brick and mortar retail laurels have begun as well - in March 2018, we were awarded Gold for the best storefront design at the prestigious HG VM & RD Awards.

About the Role :

We are looking for talented support engineers who can help us provide support for internal Microservices and applications that will drive our growing business.

You will :

- Provide on-demand support to internal clients for critical business flows.

- Take ownership of issues reported and see problems through to resolution.

- Research, diagnose, troubleshoot and identify solutions to resolve system issues.

- Refer to internal database or external resources to provide accurate tech solutions.

- If possible, issue code fixes to the issues encountered.

- Ensure all issues are properly logged and communicate the statuses.

- Prepare accurate and timely reports and document technical knowledge in the form of notes, SOPs, and manuals.

Need to Have:

- Strong oral and written communication skills.

- High sense of ownership and responsibility

- Strong experience with MySQL including complex queries involving joins and subqueries.

- Hands-on experience with at least one of Go, Ruby (RoR), Java, Node.js, Python or PHP.

- Ability to write automation scripts and maintain them.

- Strong analytical, problem solving, and troubleshooting skills.

- Strong ability and eagerness to quickly learn new technologies.

- Good understanding of common design patterns and best practices around security and performance.

- Passion for code quality and attention to detail.

- A go-getter attitude with oceans of optimism, humility, and self-motivation.

- A strong ability to quickly learn new technologies and to keep yourself updated with the latest in tech.

- Drive, curiosity, and a passion for doing the right thing.

Good to Have :

- Experience handling distributed messaging patterns including events and jobs.

- Object-oriented programming skills.

- Experience working with RESTful web APIs.

Apply Now