Job Requirements :
- Must have experience on IIS 8+ Administration/SQL Administration /Share point Server
- Excellent communication skills.
- 6- 9yrs years of experience successfully supporting business applications, to include end-user support, administration, maintenance and upgrades
- Experience in Windows/Linux Administration
- Build, release and configuration management of production systems
- System troubleshooting and problem-solving across platform and application domains
- Recommend architecture and process improvements
- Ability to use a wide variety of open source technologies and cloud services
- Understanding network topologies and common network protocols and services (DNS, HTTP(S), SSH, FTP, SMTP)
- IIS 8+ Administration/SQL Administration
- Experience with SharePoint Server 2010/2013/SharePoint Online
- Experience with Xinet DAM solution and Centrify server
- A working understanding of code and script (.Net. HTML, PHP, etc.)
- Experience with WFE Servers and DB servers
- Experience with SQL and MySQL
Plus :
- Experience with Setup/Configure/Administrate JIRA project management is a plus.
- Experience with Setup/Configure/Administrate GitHub source control is a plus.
- Experience with Implementing large scale Setup/Migration/Deployment project - Planning, managing and implementation precisely as per laid over the milestone.
Responsibilities :
- Perform installation, configuration, administration, patching/upgrades and tuning of software applications.
- Provide technical support and troubleshooting assistance on software application-related issues.
- Ability to analyze and resolve complex infrastructure resource and application deployment issues.
- Coordinate with customers and application vendors on technical issues, upgrades, licensing and maintenance renewals.
- Develop relationships with employees to better understand their processes and business needs.
- Partner with IT team members to ensure solid redundancy, recoverability and documentation exist for all critical business systems.
- Being comfortable with frequent, incremental code testing and deployment.
- Monitor the software application, and document and analyze problems.
- Develop test plans to verify logic of new or modified applications.
- Plan, coordinate, test, and communicate changes, upgrades/maintenance schedules, and new services with OHG teams and clients, ensuring business operations will operate correctly in current and future environments.
- Maintain current knowledge of relevant technologies and business processes.
- Knowledge of best practices and IT operations in an always-up, always-available service.
- Demonstrated ability to provide outstanding customer service, be a good listener and work well with a diverse group of customers and IT.
- Understand the workflow and process requirements of business units related to the application.
- Excellent problem solving/analytical skills, knowledge of analytical tools, and complex troubleshooting methods.
- Self- motivated, able to work independently, and takes initiative.
- Ability to multitask in a fast-paced environment.
- Capacity to communicate clearly and with presence; strong verbal and written communication skills are mandatory.
- Desire to work together with an IT team that cares about helping each other and providing real value to our business.
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