Job description : This Is A Full-Time Position Based In Bangalore, India And Reporting To The Manager Of Engineering
THE ROLE :
You will be directly responsible for managing technical requirements on a multi-platform solution, driving technology decisions based on analytics, and ensuring on-time and accurate delivery of technical enhancements. This includes activities such as :
- Eliciting requirements using interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process descriptions, use cases, business analysis, competitive product analysis, and/or task and workflow analysis
- Conducting usability labs and developing other student-centered methods to optimize user interactions that improve the overall customer experience and drive business outcomes
- Working with the business unit owners to define and document the solution's vision and scope
- Working with engineering team to develop functional requirement documents
- Breaking down high-level business and user requirements into functional requirements, specified in an appropriate level of technical detail suitable for use by engineering team
- Leading requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, and verifiable
- Using research and analysis to identify emerging approaches, technology, and solutions that can be leveraged in the implementation of identified requirements
- Working with engineering team to create estimates to determine duration and level of complexity for functional scope items
THE QUALIFICATIONS :
- Bachelor's Degree in Computer Science, Engineering, or other related fields
- 3-5 years of relevant work experience in Financial Services (consumer credit, education financing, or online lending platforms), with a background in consulting a plus
- Experience performing current and future state analysis for IT systems
- 1-2 years of consumer-focused product design and usability experience highly desirable
- Ability to interview and ask the right questions to surface essential requirements information
Advanced analytical skills :
- Evaluate the information gathered, reconcile conflicts
- Decompose high-level information into details
- Distinguish presented business requests from the underlying true needs
- Distinguish solutions from requirements
- Strong communication skills, to relay information effectively to business unit owners, engineering team, and executive management
- Ability to create documentation that is leveled for both business and technical users
- A demonstrated working knowledge of agile software development
- Demonstrated experience working with PHP LAMP, Salesforce, and Google Cloud, and Amazon Cloud infrastructure
- A passion for financial inclusion and access to higher education is a must!
- In addition, you should be comfortable working in a start-up environment, meaning a small agile team, fast-evolving roles and responsibilities, variable workload and tight deadlines, a high degree of autonomy, and 80-20 everything.
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