Job Description :
1. Learning about our products and implementing minor features
2. Ability to answer customer queries and provide them with satisfactory answers.
3. Do extensive QnA with customers to clarify issues.
4. Coordinate with senior engineers to have resolved bugs/issues fixed.
5. Take end to end responsibility to closing support tickets
6. Generating new ideas, insights, products improvements and documenting them.
7. After due experience start shipping new features
8. Maintain jovial relationship with clients
9. Finally, doing anything to make customers successful.
Requirements :
- PHP Experience: 1-3 years
- Bonus points for experience in WordPress/ WooCommerce.
