Qualifications
- Minimum 12 - 15+ yrs. total experience of managing IT projects related to Software Products & Services, CRM Implementation etc.
- 6+ years of IT project management experience, planning, tracking and managing projects that successfully met timelines
- Experience in specific technologies such as Salesforce and Analytical Tools such as Alteryx, Tableau will be an added advantage.
- Minimum 5-year experience in .Net/Java/PHP
- Formal project management training and/or certification (PMP Certification is a strong plus)
- Proficient in software projects/products implementation
- Experience in using project management and presentation tools
- Experience in writing business requirements and functional specification documents
- Excellent written and oral communication skills
- Strong organizational, presentation, and coordination skills
- Ability to prioritize, work creatively, and perform tasks in solving problems in time-critical situations
- Excellent leadership and interpersonal skills
- Proven track record of working concurrently on multiple customer engagementsRoles and Responsibilities
Major Responsibilities:
- Be the prime contact for customers during implementation and deployment of our software and services.
- Be responsible for all aspects of project management and coordination, including scope and change request management.
- Work closely with project sponsor and stakeholders in defining project goals and objectives as well as planning and delivering the project
- Work closely with customers and internal teams to develop, execute, and monitor implementation/deployment plans to successfully deliver solutions within agreed upon timeframes
- Conduct pre-kick-off and kick-off meetings to establish and communicate project plans, milestones, goals, and associated processes.
- It is essential that you can demonstrate exceptional experience of working within an Consulting Services environment.
- Lead the development and implementation of a coordinated set of plans and programs for all phases to meet the goals and priorities of the projects.
- Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization
- Ensure the prime objective of - delivering moments of wow to our customers- is always met.
- Define resources requirements, organize project teams, and ensure projects are staffed with adequate and appropriate resources.
- Establish and manage communication and risk management plans.
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