Key Responsibilities :
- Define and execute strategy to achieve 100% service availability
- Measure and improve teams performance by measuring response time to incidents, problems, overall monthly service availability and customer ticket reduction.
- Responsible for the health of Infrastructure and Applications
- Incident ownership (detect, record, classify and close) Oversee Root Cause Analysis and Corrective Actions necessary to improve reliability
- Perform monitoring system configuration changes to increase effectiveness of monitoring
- Drive or participate in technical design reviews and operational acceptance exercises for new and existing services.
Technical Requirements :
- Minimum 2 years of experience in managing Devops team comprising more than 5 people. Overall relevant experience should be more than 8 years.
- In depth Linux knowledge, good understanding of the AWS cloud tech stack
- Load Balancers and Mysql/NoSQL Databases knowledge
- Experience in one or more of the following languages: Shell, Python, PHP or Perl
- Must have an understanding of building and managing large-scale systems and application architectures
- Prior experience with configuration and maintenance of common applications such as Apache, MySQL, DHCP, SSH, DNS, VPN etc.
- Proficient in one or more of the following monitoring and logging tools: Sensu, Nagios, Ganglia, Cacti, collectd, Logstash, Graphite, Cepmon
- Working knowledge of Linux, TCP/IP, and web services
- Should have good knowledge of Configuration Management Tools like (Ansible, Puppet, Chef etc.)
- Build and packaging tools like Jenkins.
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