Tuesday, March 16, 2021

IT Applications Lead - CRM/Online Service Platform (6-12 yrs) (Care Health Insurance Limited)

Job Requirements :


- Provide end-to-end project management

- Scope project requirements

- Develop a detailed project plan and monitor progress

- Collaborate with internal teams to design, develop and implement digital projects

- Ability to frame technical solutions/options and negotiate business acceptance

- Deliver projects on time ensuring quality standards are met

- Develop support documentation including risk logs and requirement specifications

- Communicate with the team and ensure all members are on board with delegated tasks

- Highlight potential risks or malfunctions and act proactively to resolve issues

Mitigation Plan 

- Seek opportunities for improvement and suggest new projects

- Coordinated with Business Heads on Project update/proactively highlight any risk/challenges

- Understanding of Chat Bot/Whatsapp/CRM/online service platforms

- Understanding of Project Management Tool : JIRA/Kanban/others

- Familiarity with Content Management systems and HTML/CSS

- Technical background with an ability to address accessibility and compatibility issues : PHP/integration

- Experience with all aspects of multiple concurrent Projects and including scope, requirements, timelines and resource allocation

- Team Management

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