We are looking for Technical Lead - Salesforce for our Delhi office to take ownership of our sales & marketing data. This role will serve as the first dedicated administrator to manage our CRM system (Salesforce).
Responsibilities:-
- Manage all technical aspects of our sales/marketing infrastructure, which includes Salesforce, Marketing automation tools, Business intelligence tools, etc.
- Collaborate with the Sales and Marketing teams on brainstorming and mapping out systems architecture and then serving as the point person for implementation.
- Assist Marketing and Sales teams with process optimization and system integration.
- Document processes and best practices and train Sales and Marketing staff on data hygiene.
- Establish and maintain scalable CRM processes that ensure best practices in campaign and lead management.
- Create and maintain reporting metrics on the effectiveness and business impact of Sales and Marketing activities to help develop insights and make recommendations on areas for optimization.
Requirements:
- Should have 5+ years of experience as a CRM administrator/Salesforce Developer in a fast-growing organization.
- Experience in backend programming (preferably PHP) will be a huge plus.
- Must be intimately familiar with Salesforce objects and best practices surrounding their use including Opportunity Products, Campaigns, Data loader, Salesforce Reports, Views, Workflow Rules, Approval Processes, Validation Rules, Record Types, Page Layouts.
- Must be familiar with the Salesforce API.
- Possesses strong analytical skills (including mastery of Microsoft Excel) and has experience with reporting and data analysis.
- Should be a superior project manager who can manage multiple projects at the same time in a fast-paced environment while continually reporting on progress to internal stakeholders.
- Should be technically capable, an excellent communicator, and possesses the desire to improve processes.
- Prior experience leading development teams
- Prior experience in a SCRUM Master role
- Prior experience working on an agile project
Thursday, April 15, 2021
Wingify - Technical Lead - Salesforce (6-12 yrs) (Wingify)
